Who is responsible
[Company legal name] ([City], China) is responsible for the personal information collected through this website. Contact: [email]@discovertourchina.com.
What we collect
Account details: your name, email address and password (stored only as a secure hash).
Trip details: travel dates, number of travellers, age groups, destinations, preferences and anything you write in requests or chat.
Contact details you choose to give us, such as phone, WhatsApp or WeChat.
Booking and payment records: plans, contracts and payment status. We do not collect or store card numbers.
Technical data: the security cookies listed on our Cookies page, and server logs needed to keep the site secure.
Why we use it
To plan, quote, book and deliver your trip; to reply to your messages; to keep records required by law; and to protect the website against misuse. We do not sell your information and do not use it for advertising.
Who we share it with
We share only the information each provider needs to deliver its services. These providers may include hotels, guides, drivers and attractions in China. Our website hosting and email-sending providers process data on our behalf.
Where it is stored
The production website and its database are intended to be hosted in Malaysia. Your trip is delivered in China, so the details needed for it are shared with our team and suppliers there.
How long we keep it
Booking records are kept for as long as the law requires for accounting and contracts. Other information is deleted or anonymised when it is no longer needed. Deleted data may remain in backups until those backups expire.
Your rights
You can ask us to show, correct or delete your personal information, or to stop using it, by writing to [email]@discovertourchina.com.
Location
The home page may ask whether to use your location to show distances to cities. This is calculated in your browser and is never sent to us.
Last updated: 11/11/2026